Last Updated: 11-16-23
Thank you for choosing Ad Snipper. We strive to provide high-quality services to our clients. If, for any reason, you are not satisfied with our services, we offer the following refund policy.
1. Refund Eligibility
1.1 Service-specific Refunds:
- Refund eligibility varies depending on the type of service provided. Please refer to the terms and conditions outlined in your service agreement or contract.
1.2 Timeframe:
- Refund requests must be submitted within 30 days of the service delivery date.
2. Non-Refundable Items
2.1 Custom Services:
- Services that involve substantial customization or are explicitly marked as non-refundable in the service agreement are not eligible for refunds.
2.2 Third-party Expenses:
- Expenses incurred for third-party services, tools, or licenses on behalf of the client are non-refundable.
3. Refund Process
3.1 Requesting a Refund:
- To request a refund, clients must submit a written request via email to contact@adsnipper.com. The request must include the reason for the refund and any supporting documentation.
3.2 Review Process:
- Refund requests will be reviewed within 15 business days. We may contact the client for additional information or clarification.
3.3 Refund Approval:
- Refunds will be approved if they meet the eligibility criteria outlined in this policy.
3.4 Refund Issuance:
- Approved refunds will be processed within 15 business days through the original payment method.
4. Contact Information
If you have any questions about our refund policy, please contact us at contact@adsnipper.com.
5. Policy Changes
Ad Snipper reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.
